The White Mountain Hotel & Resort guarantees that every hotel reservation booked through the www.whitemountainhotel.com website is guaranteed to have the lowest rate publicly available on the Internet.
If you find a rate on another website lower than the best available Internet rate on the www.whitemountainhotel.com website, for the same room type, dates, rate, payment requirements and restrictions, we will match and honor the rate that you have found.
Secure your room on the www.whitemountainhotel.com website then contact the reservations department at 800-533-6301 within 24 hours of your booking. You will need to provide our reservations agent with the website information so that we are able to verify the availability of such an offer. Upon verification of your claim, The White Mountain Hotel & Resort will gladly adjust your rate for the nights reflecting the lower rate.
Terms and conditions of our Best Rate Guarantee:
The reservation must be made on www.whitemountainhotel.com for The White Mountain Hotel & Resort.
Rate must be available to the general public and does not apply to:
- Negotiated corporate, entertainment, group rates or net/merchant rates.
- Opaque rates booked on an auction site where the customer does not know the hotel before being booked until confirmation will not be honored. Examples of these sites are Priceline and Hotwire.
- Package websites or wholesale websites where the room rates are packaged with other travel components, such as meals, golf, sightseeing etc.
- Hotel package rates that include additional amenities such as meals, golf, sightseeing etc.
- Discount rates that are offered to select groups of individuals such as Senior Citizen rates, Government rates or Association rates.
- Rates extended to long stays over 30 days.
- The comparison rate on an alternative site must be found within 24 hours of booking or at the same time of booking. Each night will be considered individually when evaluating the comparison rate.
- The matching rate will be taken from the lower rate found and verified on the other site. The lower rate must be bookable.
- The guarantee does not apply to taxes, gratuities, guest incidental charges, food and beverage charges or any other fees you may incur during your stay.
- To avoid potential abuse and to enable us to honor our price-match guarantee, the acceptance of all requests is ultimately at the discretion of The White Mountain Hotel & Resort, who will at all times act reasonably and in good faith.
Terms and conditions are subject to change without notice.