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Hotel Policy

Hotel Policies:

  • Check-in time is after 4:00 pm
  • Checkout time is prior to 11:00 am
  • Guests must be 21 years of age to book and stay at the White Mountain Hotel
    and proper ID may be required at check-in.
  • Children under 18 stay free when accompanied by an adult
  • Each additional adult in the room is $35 per adult, per night
  • Cots and pack and plays are available for $10 per night
  • All rates are subject to 9% NH Rooms and Meals tax
  • A deposit equal to one night’s stay is required at booking
  • Deposits are non-refundable if reservation is cancelled within 2 days of arrival
  • Package rates are per person, based on double occupancy, plus tax and gratuity
  • On all package plans, tax and gratuity are automatically charged to your bill
  • Higher rates apply during vacation and holiday periods
  • There is a two night (Friday and Saturday night) requirement on most weekends
  • Modified American Plan is available
  • Dogs welcome, refer to Pet Policy page for details
  • The dress code for Ledges Dining Room is Resort Casual
  • The hotel is non-smoking
  • Rates are subject to change without notice

Resort Fee Policy:

A $25 + 9 percent tax per-room, per night resort feel will be added to the daily room rate.  This resort fee allows guests to use and enjoy the many resort services and activities offered without incurring miscellaneous charges.

Services include:   outdoor heated pool, hot tub, Finnish saunas, pool towels, fire pits, fitness center with locker rooms, game room with ping-pong, DVD movie library, local and toll-free calls, high-speed internet access, daily newspapers, ski and bike storage, business center/computer access, fax services, recreational courts and equipment, cross country ski and snowshoe trail access, discounted golf, hiking trail access, self-parking, guest laundry access, seasonal afternoon refreshments, guest toiletries, seasonal lectures and entertainment and more.

Privacy Policies:

The White Mountain Hotel & Resort is committed to safeguarding your privacy while visiting its website, Our goal is to provide you with an Internet experience that delivers the information, resources and services that the Hotel has to offer and is relevant to your needs.

To achieve this goal, part of the operation of the Site includes gathering certain types of information about Site users. We understand that your privacy is important and wish to explain the types of information we may gather and the way in which we would use it. This Privacy Policy applies to the Site.

This policy will cover two types of information gathered at the Site: personal and aggregated. The term 'personal information' refers to data you voluntarily provide while using the Site that identifies you and/or the company on whose behalf you are accessing and using the Site.

Examples of personal information may include data in connection with our services such as your name, e-mail address, phone number, company affiliation, physical address and/or certain other personal information.

The term 'aggregated data' refers to general information regarding Site visitors and users that relate specifically to the Site, e.g. traffic patterns, number of visits to certain pages, visits from other web sites or to third-party web sites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site.

What information is collected about you? How do we use it?

The White Mountain Hotel & Resort takes the utmost care to ensure that the personal information we obtain from you is not used in a way that you may not be aware of or might not be agreeable to either. You may wish to submit an information request about the hotel, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as your name and postal address.

In the event you provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form. In deciding whether or not to join such lists, please note that they are only used for White Mountain Hotel & Resort purposes. We do not sell, rent or share any of your personal information with any other party including third-party joint promoters nor do we use it for commercial purposes.

Permission for Use

The White Mountain Hotel & Resort may collect and utilize personal information that you submit at the Site in any manner consistent with uses in this Privacy Policy or disclosed elsewhere in the Site at the point you submit such personal information.

At the time you submit personal information or make a request, the intended use of the information you submit will be apparent in the context in which you submit it and/or because the Site states the intended purpose.

By submitting personal information at the Site, you are giving consent and permission for any use that is consistent with uses stated in this Privacy Policy or disclosed elsewhere at the Site at the point you submit such personal information and such consent will be presumed by The White Mountain Hotel & Resort unless you state otherwise at the time you submit the personal information.

Please do not request any such communications on behalf of an individual or company, if you are not authorized to make the request.

Withdrawing Consent to Use

If after permitting use of your personal information you later decide that you no longer want The White Mountain Hotel & Resort to include you on its mailing list or otherwise contact you or use your personal information in the manner disclosed in this Privacy Policy or at the Site, simply tell us by sending e-mail.

Use of Cookies

To enable features at the Site, The White Mountain Hotel & Resort may assign one or more 'cookies' to your Internet browser. Cookies, among other things, speed navigation though our Site, keep track of information so that you do not have to re-enter it each time you visit our Site and may provide you with customized content.

A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer's hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user.

We use cookies to collect and maintain aggregated data (such as number of visitors) to help us see which areas are most popular with our users and improve and update the content on our Site. While in the process of browsing our site, you also provide us with information that doesn't reveal your personal identity -- what type of destination you're exploring, for example.

We use this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address or other identifying information.

You may occasionally receive cookies from unaffiliated companies or organizations to the extent that they place advertising on our Site or are linked to the Site. These third-party cookies may collect information about you when you 'click' on their advertising, content or link. This practice is standard in the Internet industry.

Because of the way in which the Internet operates, we cannot control collection of this information by these third parties and their cookies are not subject to this Privacy Policy.

Children's Privacy & Parental Consent

Please be aware that The White Mountain Hotel & Resort has designed this Site to be used for information only purposes by all ages. However, as with any Site parental consent is encouraged. You must be at least 21 years old to make reservations and/or submit personal information on our Site.

Should The White Mountain Hotel & Resort inadvertently acquire personal information or any other data from users under the age of 21, The White Mountain Hotel & Resort will not knowingly provide this data to any third party for any purpose whatsoever and any subsequent disclosure would be due to the fact the user under 21 used the Site and submitted personal information without solicitation by or permission from The White Mountain Hotel & Resort.

Links Provided to Other Sites

The White Mountain Hotel & Resort may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies of The White Mountain Hotel & Resort.

Therefore, we are not responsible for the privacy policies or the actions of third parties, including without limitation any web site owners whose sites may be reached through this Site nor can we control the activities of those web sites.

We urge you to contact the relevant parties controlling these sites by accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.

What Information is Secure? What isn't?

E-mail communication to and from our site is not secure unless clearly noted otherwise. This is a risk inherent in the use of e-mail. Please be aware of this fact when requesting information or sending forms to us by e-mail. While working with our internal database created online opt-in activity on site, we employ industry standard encryption technologies to help protect consumer data.

User Consent to This Privacy Policy

Use of this Site signifies your consent as well as the consent of the company for whom you use the Site and whose information you submit (if any) to this on-line Privacy Policy, including the collection and use of information by The White Mountain Hotel & Resort as described in this statement and also signifies agreement to the terms of use for the Site.

Continued access and use of the Site without acceptance of the terms of this Privacy Policy relieves The White Mountain Hotel & Resort from responsibility to the user.

Policy Modifications & Contacting the White Mountain Hotel & Resort

The White Mountain Hotel & Resort reserves the right to change this Privacy Policy at any time; notice of changes will be published on this page. Changes will always be prospective, not retroactive. If you have any questions about our policies, please contact us.